Terms and Conditions

Terms and Conditions

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MR 3D Store on the Zid Platform

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These terms have been prepared in accordance with the E-Commerce Law in the Kingdom of Saudi Arabia and its executive regulations. They are binding on all users of the MR 3D store on the Zid platform.
By using the store, the user acknowledges that they have read and agreed to these terms.

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1. Definitions

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• Store: MR 3D store on the Zid platform and all its digital channels.
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• User: Anyone who visits or purchases from the store.
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• Products: All physical, digital, or customized goods offered in the store.
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2. Legal Eligibility

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The user acknowledges that they:

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• Are 18 years of age or older.
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• Have the legal capacity to contract.
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• Are responsible for any unlawful use of the account.
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3. Use of the Store

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The user agrees to:

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• Use the store lawfully.
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• Not misuse the services.
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• Provide accurate information when purchasing.
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The store reserves the right to suspend any violating account.

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4. Orders and Payment

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• Any price changes do not affect products after payment is completed.
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• Once a purchase has been completed and the order has been confirmed, the order cannot be canceled or refunded. Any request for exchange or return shall be subject to the terms and conditions set forth in the Exchange and Return Policy.
• An electronic invoice will be issued for each order.
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5. Shipping and Delivery

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• Shipping is carried out via approved shipping companies.
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• Responsibility for the shipment transfers to the customer upon confirmed delivery.
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• The store is not responsible for delays caused by shipping companies beyond its control.
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• The customer is responsible for the accuracy of the address.
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6. Intellectual Property

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All rights are reserved to MR 3D store, including:

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• Designs
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• 3D models
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They may not be reused without written permission.

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7. Limitation of Liability

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• The store is committed to providing products as described.
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• Products are provided “as is” without warranties.
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• The store is not responsible for damages resulting from:
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• Misuse
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• Incorrect installation
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• Modification of the product after receipt
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8. Complaints and Disputes

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• Complaints must be submitted within 7 days of receipt.
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• Clear evidence (photos or video) must be provided.
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• The store has the right to reject unsupported complaints.
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9. Misuse

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The store reserves the right to:

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• Refuse fraudulent orders.
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• Suspend abusive accounts.
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• Take legal action against:
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• Malicious reports
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• Extortion via reviews
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• Defamation
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10. Force Majeure

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The store is not responsible for delays caused by:

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• Natural disasters
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• Technical failures
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• Official government decisions
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11. Amendments

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The store has the right to amend the terms at any time, and the version published at the time of the order shall apply.

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12. Jurisdiction

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These terms are governed by the laws of the Kingdom of Saudi Arabia, and Saudi courts shall have exclusive jurisdiction over disputes.

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Second: User Acknowledgment

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By using the MR 3D store, the user acknowledges that they:

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• Have fully reviewed the product description.
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• Agree to the terms and conditions.
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• Understand the nature of customized products.
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• Bear responsibility for their product choice.
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This acknowledgment is legally binding.

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